MR 55 Privacy Policy — Your Data, Our Responsibility

When you open an account with MR 55 and at various points while using our services, we collect certain personal information. This information is used exclusively to deliver the best possible betting experience.

The data we collect falls into three main categories — registration information, transaction information, and technical information. Each category serves a distinct purpose and is stored with the highest level of protection.

• We collect only the data we need — nothing more.
• Your explicit consent is obtained before any data is collected.
• All collected data is stored in encrypted form at all times.
• Information collected automatically (such as cookies) is discussed in detail in a separate section.

MR 55 uses your collected data only for specific, legitimate purposes. We never use your information for anything not explicitly stated in this Privacy Policy.

Your data is used for the following core purposes — account management, transaction processing, customer support, fraud prevention, and sending you relevant promotions and offers. Each use has a clear legal basis.

• Account Management: Registration, login, KYC verification, and account security.
• Financial Services: Processing deposits, withdrawals, and transactions.
• Customer Support: Resolving your complaints and inquiries.
• Security: Detecting and preventing fraudulent activity.
• Service Improvement: To enhance your overall platform experience.
• Legal Obligations: Meeting regulatory requirements.

MR 55 never sells your personal data or shares it free of charge with any unauthorized third party. However, limited data sharing may be necessary in certain specific circumstances.

These circumstances include payment processing, identity verification, fulfilling legal obligations, and trusted service providers that support platform operations. In all such cases, third parties are contractually required to comply with our Privacy Policy.

• Payment Gateway: Limited financial information is shared with payment providers including bKash, Nagad, and Rocket.
• KYC Services: Identity verification is carried out in partnership with licensed institutions.
• Law Enforcement Agencies: Information may be disclosed pursuant to a court order or government directive.
• Cloud Services: Secure cloud partners are used for data storage and processing.

MR 55 uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers to prevent any unauthorized access.

Alongside our technical security measures, our staff also undergo strict privacy training. Only authorized personnel can access the necessary data, and every access is logged.

• SSL/TLS Encryption: 256-bit encryption on all data transfers.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication: Two-Factor Authentication (2FA) available on your account.
• Regular Security Audits: Regular security audits conducted by third parties.
• Data Backup: Regular encrypted backups are maintained.
• 24/7 Monitoring: Round-the-clock system monitoring.

MR 55 uses cookies and similar tracking technologies on its website. Cookies are small files stored in your browser that help enhance your experience and allow our services to run more effectively.

We use different types of cookies — some are strictly necessary (such as maintaining your login session), some improve performance, and some remember your preferences. You can manage cookies at any time through your browser settings.

• Essential Cookies: For session management, login security, and core site functionality.
• Performance Cookies: To analyze which sections of the site are used most.
• Functionality Cookies: To remember your language, preferred games, and other settings.
• Targeting Cookies: To show you relevant promotions — this can be turned off.

MR 55 believes you have full rights over your own data. We are fully committed to helping you exercise those rights. Your key rights are outlined below.

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict how your data is processed in certain circumstances.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You can opt out of your data being used for marketing purposes.

To exercise these rights support@mr55.app. We will respond to your request within 30 days.

MR 55 does not retain your information longer than necessary. Different types of data are subject to separate retention policies, determined by legal obligations and business requirements.

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Financial Transactions: Up to 7 years as required by legal obligations.
• Communication Records: Up to 3 years.
• Cookie Data: Between 30 days and 1 year, depending on the cookie type.
• Log Files: Up to 12 months for security purposes.

Once the retention period expires, data is securely deleted or anonymized.

MR 55 services are intended for users aged 18 and above. We do not knowingly collect data from minors. If a minor has registered by mistake and we become aware of it, that account and all associated data will be deleted immediately.

MR 55 may update this Privacy Policy as needed. Any changes will be reflected with a new date on this page, and for significant updates, a notice will be sent to your registered email.

• At least 14 days' notice will be given before any major changes take effect.
• Continued use of our services after any changes constitutes acceptance of the updated policy.
• A history of Privacy Policy versions is maintained and available upon request.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.